Associate Product Designer

Tails.com is a dog food subscription company with a big difference. We create truly tailored food for every dog we serve. By asking dog owners a few simple questions, we create each dog’s unique recipe – giving them the exact nutrition they need, in the taste they love, delivered monthly to their door.

We’ve built an entirely new category in pet food and are scaling fast in the UK and Europe, backed by Purina, one of the world’s largest pet food companies. You’ll join a team of smart people working towards bold goals – and plenty of dogs working on their own thing. Together, we’re changing the world of pet food for good.

The Product Design Team

At Tails.com, our Product Design team sits at the centre of the action, designing experiences that delight customers. We work in collaborative cross-functional squads with product managers, engineers, researchers, analysts, and others. It’s a mix of fast-paced tactical work and time spent on bigger challenges.

We’re a proper team of designers, not just one person working solo, which makes a big difference to the way we collaborate, learn, and grow.

The Role

We are seeking an associate product designer with a passion for creating usable and joyful experiences for our dog-loving customers. You will work closely with other designers and cross-functional team members, using both qualitative and quantitative data to inform decisions.

You will be responsible for:

Participation in design projects from concept to completion.

Producing wireframes, prototypes, and high-fidelity design solutions.

Understanding customer needs and designing solutions around them.

Developing an intuitive eye for customer needs beyond the obvious.

Using design as a tool to drive rapid learning and problem solving.

Taking feedback from other designers to hone your craft.

Building partnerships with designers, product managers, researchers, and engineers.

Ensuring consistent and accurate communication of the Tails.com brand across designs.

Skills and Experience

A passion for design and creative problem-solving, with a keen eye for detail.

Experience with design tools such as Figma.

Familiarity with design techniques and methodologies.

Understanding of visual elements such as layout and typography.

Strong time management and multitasking abilities.

Ability to thrive in a fast-paced, agile team environment.

One to two years of experience as a product designer in an Agile environment.

What’s in it for you

Annual bonus based on company performance.

Flexible core hours for true work-life balance.

Hybrid role with flexibility built in.

25 days of holiday (excluding bank holidays), increasing to 27 over time.

9/10 working week for improved wellbeing, with no reduction in pay or leave.

Optional five days unpaid leave and one paid volunteer day each year.

Work abroad for up to two weeks every six months.

Health insurance paid by Tails.com.

Extended parental, shared parental, and adoption pay, with six months at 70% pay.

Flexible paid care leave for dependants, close people, and pets.

Year-round L&D opportunities and in-house training.

50% discount on all Tails.com products.

Discounted gym membership.

What’s next

If this role sounds like a fit, we’d love to hear from you – even if you don’t tick every box. Diverse teams perform better, and we encourage applications from under-represented groups.

Our recruitment process includes:

CV review by the hiring team.

30-minute call with Talent Acquisition.

Portfolio showcase and case study presentation to the design team (1 hour).

Final 45-minute call with the Head of Product Design.

Equal Opportunities

We’re proud to be an equal opportunity employer. We conduct a structured recruitment process for all candidates and actively promote our roles to under-represented communities.

If you need any reasonable adjustments during the process, please let us know.