Senior Product Designer

Manychat is seeking a Senior Product Designer to help improve the experience for content creators worldwide. This role is ideal for someone passionate about designing cutting-edge products that reach millions of people and thrives in fast-growing environments where their work makes a tangible impact. You’ll report directly to the Product Design Manager and collaborate closely with Product Management and Engineering.

What You’ll Do

You’ll be involved in the full product development cycle, from research and discovery through to final delivery.

You’ll apply empathy, curiosity, and creativity to develop innovative approaches that differentiate Manychat from competitors.

You’ll shape product functionality and experience by working with product managers, engineers, and fellow designers to create intuitive, cohesive, and visually appealing solutions.

You’ll design and test solution concepts at varying levels of fidelity, from sketches to prototypes, to assess viability, validate hypotheses, and gather insights for improvement.

You’ll produce clear documentation to communicate the rationale and status of design decisions to the broader product group.

What You’ll Bring

A Bachelor’s or Master’s degree in design, with at least five years of experience as a Product Designer in a technology-driven organisation and a track record of shipped products.

A strong grasp of human-centred design principles and the ability to apply them in real-world projects.

Excellent communication skills, with the ability to tell a clear story, align stakeholders, and advocate for design confidently and openly.

A collaborative mindset, sharing work early and often, and working closely with engineers to deliver high-quality experiences.

A portfolio that clearly explains your work, design thinking, and the data behind your decisions.

Nice-to-have experience includes understanding computational principles, automation concepts, and designing products that simplify complex automation workflows.

What Success Looks Like

You own your projects, set a high bar for design quality, and foster strong team performance.

You celebrate milestones, encourage collaboration, and promote shared wins across the team.

You base design decisions on customer research, learning from past product successes and failures.

You collect and synthesise both qualitative and quantitative data to identify opportunities, validate hypotheses, and deliver clear, effective solutions.

You develop deep product, market, and customer knowledge to guide design choices.

You contribute to and evolve Manychat’s design system, collaborating with engineers to consider technical constraints and streamline workflows in Figma.

Recruitment Process

Submit your CV, portfolio, and responses to open-text questions.

Initial call with the talent partner and hiring manager.

Case study presentation to potential team members and product leaders.

Final interviews with the hiring manager and team.

Equal Opportunity

Manychat is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered without regard to race, colour, religion, gender identity, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, medical condition, or military status. Accommodations are available upon request during the interview process.