Senior Product Designer

We’re looking for a Senior Product Designer to join our Product team and craft an engaging experience across a complex set of payments products and features. This role involves leading end-to-end design efforts for technical B2B workflows, collaborating cross-functionally, and crafting intuitive, high-impact product experiences that balance usability, business outcomes, and technical feasibility.

You’ll work closely with product managers, engineers, and other stakeholders to identify opportunities, deeply understand user needs, and translate insights into scalable design solutions. This role is well-suited for someone who thrives in ambiguity, is eager to bring strategic design thinking to product challenges, and wants to grow their influence in a dynamic environment. This role can be based in the US, Canada, or UK.

What you’ll do

Design end-to-end experiences by creating journey maps, user flows, wireframes, prototypes, and high-fidelity designs that reflect both user needs and business goals. Plan and conduct user research to gather insights, validate design decisions, and continuously inform product improvements. Build and maintain design systems to ensure consistency, scalability, and efficiency across NMI’s products. Benchmark designs against competitors in the space and identify opportunities for improvement.

What you bring

You have 4+ years of experience designing B2B digital products and systems, with a strong portfolio showcasing your process, breadth of work, and impact. You’re a proven collaborator who communicates clearly across functions, presenting design decisions confidently to any audience. You’re skilled at articulating your design rationale and can think iteratively—experimenting, prototyping, and communicating trade-offs effectively.

You’re proficient in Figma and experienced in building and maintaining design systems. You’re also excited about exploring AI tools like v0 or Cursor to enhance your design and research workflow.

Nice to have

A background in fintech, SaaS, or payments, with an understanding of security, compliance, and complex flows. Experience designing for Product-Led Growth, including self-serve journeys and onboarding experiences. Experience unifying multiple products or platforms under a cohesive design system to drive consistency and scalability. Familiarity with developer-facing products, particularly in API, SDK, or platform-as-a-product spaces. Experience conducting user research and usability testing, translating insights into actionable designs. Familiarity with service design techniques such as journey mapping and service blueprints.

We offer

Competitive salary plus bonus, a remote-first culture, flexible PTO, and comprehensive health, dental, and vision insurance. You’ll also get 13 paid holidays and company volunteer days.

If you have a slightly unconventional career path or history, we’d still love to hear from you. Success comes in many forms, and we value diverse experiences. Use the ‘Additional Info’ section on your application to share more about your story.

What we do

NMI enables our partners with choice and challenges the one-size-fits-all approach to payments. You’ve probably used NMI in the last 24 hours without even realising it. We’re the platform powering innovation for SMBs, entrepreneurs, and fintech startups. We’re creative problem-solvers who help visionaries push boundaries, think beyond what’s possible, and democratise payments technology so everyone can benefit from easy, accessible transactions across the full spectrum of commerce.

We believe that diversity strengthens both our work and workplace. We’re committed to creating a more inclusive and welcoming environment through initiatives like our Diversity, Equity & Inclusion action group, diversity hiring goals, anonymised resume screening, and affinity groups such as our Women’s and LGBTQ+ Networks. We hold open forums on diversity and social justice, and regularly measure inclusion and belonging through engagement surveys.

Equal Opportunity

NMI provides equal employment opportunities for all, regardless of race, colour, religion, sex, age, marital status, national origin, sexual orientation, gender identity, genetic information, citizenship, disability, or military service.