Senior UX Designer

Trainline is Europe’s number one downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales. We partner with 270+ rail and coach companies across 40+ countries to make travel simpler, greener and more affordable. With a FTSE 250 listing, a team of 1,000+ people from 50+ nationalities, and offices in London, Paris, Barcelona, Milan, Edinburgh and Madrid, now is the perfect time to join our journey.

Design at Trainline

Our Design team is focused on building the world’s leading rail platform. Led by a Design Director with experience at IDEO and Samsung, we combine creativity, technology, and customer-first thinking to empower greener travel choices and reduce carbon footprints.

The Role

As a Senior UX Designer, you’ll work on delivering best-in-class search, compare and buy experiences across the UK and Europe. You’ll design intuitive, personalised journeys by leveraging emerging technologies like AI, machine learning and large language models.

You’ll collaborate closely with Product, Research, Data and Engineering teams, shaping features from ambiguous discovery through to high-quality, pixel-perfect solutions. You’ll also contribute to Trainline’s Search Experience strategy, focusing on customer-centric design and continuous iteration based on data and insights.

This role is an opportunity to shape the future of the Trainline platform, influence the search experience for millions of travellers, and grow your design career within one of the most established UX teams in travel.

What We’re Looking For

Exceptional communication and storytelling skills.
Experience owning the design across significant product areas.
Strong skills in both UX thinking and UI craft.
Proficiency in data-informed design, with experience in experimentation and testing.
Hands-on, collaborative approach with cross-functional teams.
Proficiency in Figma and ideally some experience designing with AI/ML tools.
A passion for product design and sustainable travel.

Perks and Benefits

Private healthcare and dental insurance.
Generous work-from-abroad policy.
2-for-1 share purchase plan.
EV scheme to reduce carbon emissions.
Extra festive time off.
Excellent family-friendly benefits.
Personal learning budgets and clear career paths.

Our Values

Think Big – building the future of rail.
Own It – focusing on every customer, partner and journey.
Travel Together – working as one team.
Do Good – making a positive impact.

We are committed to diversity and inclusion in all forms and creating a workplace where everyone belongs.