Senior Product Designer

TravelPerk is a global travel and expense management platform combining industry-leading travel inventory, powerful management features, 24/7 support, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, TravelPerk has grown to 1,800+ employees across Europe and North America, serving major brands like Wise, Red Bull, GetYourGuide, and Aesop.

About the Role

As Senior Product Designer in the Automate team within the Genesis Tribe, you’ll design tools that help customer care agents handle complex travel requests more easily and efficiently. This role blends internal tooling with customer experience, impacting how our support team delivers exceptional service. The Automate squad focuses on AI-driven workflows that improve efficiency, accuracy, and usability for internal teams.

What You’ll Be Doing

Design workflow automation tools that speed up and simplify complex travel requests.

Collaborate with customer care teams to understand workflows and pain points.

Work with engineers to create intuitive interfaces that reduce manual work.

Conduct research with internal users to validate design decisions.

Leverage and evolve our design system for internal tools.

Design for high efficiency and low cognitive load in time-sensitive scenarios.

Iterate quickly based on data and feedback.

What We’re Looking For

5+ years’ experience in product design within cross-functional teams.

Ability to simplify complex processes into intuitive experiences.

Strong communication skills and ability to present design rationale clearly.

Bonus:
Experience designing internal tools or automation workflows.

Understanding of customer support environments.

Experience designing for professional user workflows.

Why You’ll Love Our Team

A collaborative team of 40+ product designers, content designers, and researchers.

Supportive, feedback-driven culture with no “superstars,” just strong teamwork.

Autonomy, creativity, and focus on impact over effort.

Clear career development path for both individual contributors and managers.

Benefits

Competitive salary and equity.

Generous vacation allowance.

Private healthcare or gym allowance (location dependent).

Flexible compensation plan to maximise net salary.

TravelPerk events, including travel to hubs.

Mental health support tool.

16 paid volunteer hours per year.

“Work from anywhere” allowance (20 days/year).

How We Work

IRL-first approach with in-person collaboration three days a week (up to five for customer care roles).

Diverse, inclusive workplace committed to equal opportunity.

No academic qualifications required—skills and potential matter most.